RE: Filtering XMCA Mail

From: Eugene Matusov (ematusov@udel.edu)
Date: Thu Aug 07 2003 - 11:07:49 PDT


Dear Bruce and Mike-

Thanks a lot for all your excellent (communal) work supporting the
maintenance of the XMCA list!!!!

Eugene

> -----Original Message-----
> From: Bruce Jones [mailto:bjones@weber.ucsd.edu]
> Sent: Wednesday, August 06, 2003 1:53 PM
> To: xmca@weber.ucsd.edu
> Subject: Filtering XMCA Mail
>
>
> For the past few days a number of addresses have been automatically
> removed from the xmca mailing list, ostensibly for bouncing mail.
>
> It turns out that the problem was a different list member (not one
> of those being unsubscribed), who was filtering mail, and refusing
> messages from those accounts.
>
> Because of peculiar combination of this user's filtering setup and
> the way the listserv works on our end, the refused messages have
> been causing the removal of the refused recipient from the list.
>
> I realize that is not particularly articulate, so let me make a list
> of events:
>
> * bjones@arisia.com sends a message to xmca@weber.ucsd.edu
>
> * user@aol.com receives a copy of this message
>
> * user@aol.com's mail client (outlook, eudora, etc.) has
> been told to refuse email from bjones@arisia.com
>
> * the mail client returns a message saying that mail from
> bjones@arisia.com to user@aol.com is being refused.
>
> * that message goes to weber.ucsd.edu where it is picked up by the
> mailing list software.
>
> * the mailing list software then unsubscribes bjones@arisia.com
> from the xmca@weber.ucsd.edu mailing list.
>
> The solution in this case was to remove user@aol.com from the list.
>
> The lesson here is, if you're filtering email, please make sure that
> the return messages go back to the address you're refusing and not
> back to the mailing list.
>
> Thanks,
>
> bj
>
> sometime xmca sysadmin
>
> -



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