Re: Tipping in restaurants

From: Karen R Heckert (heckertr@juno.com)
Date: Mon Aug 20 2001 - 17:22:55 PDT


 
> So if, as Rose suggests, American restaurant staff work for speed of
> throughput plus happy customers at least partly because of the
> prospect of > the amount they will take home in tips, what is it that
causes most
> NZ waiting staff to behave in broadly the same way?
>

Phil, it's all very simple.

 It's good for the owner's profits, and if you don't do it, *he'll fire
you.*

How's that for motivation?

Rachel Heckert



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